Bertera Chevrolet
Dealership Sales Review
We purchased a 2004 Cooper S from the dealer 1 August 2008. We buy cars infrequently and this one was easier than some. The salesman was an automobile enthusiast and was more knowledgeable than any other sales people we delt with on our quest for this car. You do have to be willing to play the "car game" and wait for the inevitable negotiation phase. That said, the real joy was how the car was prepared for us. We asked that the car be cleaned and that a scratch be removed from the bumper. The preparation was superb. On their own, they replaced the brakes, various bulbs that apparently were out and cleaned the interior and exterior as if readying it for a show. A delay in delivery of a day was necessary to remove an aftermarket tint film that wouldn't pass a state inspection. We were in the dark about such a requirement and removal was no easy task. Full gas tank was provided and we were ready to go. The only down side was the apparent blocking of subsequent calls to the salesman to inquire about a missing trim piece. A call to a real Mini dealer took care of the problem. We would recommend this dealer and would consider for our next purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes