Bertera Chevrolet

My husband and I where looking for a good used minivan and decided to go to Bertera because it was close to where we lived. We found a Town & Country for about $10,500, but with our trade in we figured it was a good deal. first they insisted we give them a deposit before they let us even test drive the vehicle. It ran well but was kinda dirty and really needed to be detailed, the salesmen was hesatent about answering our questions, just kept insisting we need to get the paperwork going or we might loose the car.During the paperwork process the asking price of $10,500went up to $14,000! the salesman said that it was a higher price because we had a trade in. I thought that was the craziest thing I ever herd, I have traded in vehicles before and never come across this. But we thought we really wanted the car so we where willing to try and work it out. We dicided that we wanted to take one more look at the car after it was cleaned up better befor we signed. They said they would show us after we signed, which made us kinda leary about the car so we insisted on seeing the car first, but they said they couldnt find the keys. we decided that was enough and we where taking our business to someone else. They also REFUSED TO GIVE US OUR DEPOSIT BACK! This is one dealership I will never visit again.