Coastal Nissan

I went in as an honest, open future customer looking for help in getting into a newer X-Terra, since the 2005 & up to at least 2009 X-Terras have a very well known design flaw which causes transmission failure usually @ around 95k miles. Nissan's flaw - not consumer negligence. Hundreds of owners have filed a class-action lawsuit against Nissan for its lack of transparency and remediation. I explained to them that my X-terra's one of those ill-fated ones & that I'd just bought a house a few months ago & absolutely NEEDED my payments to remain where they are & that I had little cash to put down because of my new home purchase (I'm a single working mother of 2 as well). Length/Term of loan is/was irrelevant at this point. I just needed a RELIABLE car to drive & knew of the complaints against Nissan Corp. I offered future customer/brand loyalty if they could help out. Not only did they not help, they slashed the trade in value of my current X-Terra in 1/2 due to NISSAN's design flaw which caused the transmission failure. A flaw they're well aware of at Coastal. This left me upside down on my loan, rather than having equity (which Nissan Corp's website indicated I had when I got the trade-in value off of its site) & left me unable to purchase a newer X-Terra. They don't care about the individual, or making things right with current Nissan owners who are stuck with vehicles they can't drive and can't afford to repair (we are talking several thousands of dollars for the repair). Apparently it's more important to them to make a buck now than to ensure future loyal business and good references. Once Dennis in Sales realized there was no money to be made off of me, he told me to contact Coastal's service department for a "quote" on fixing/replacing my radiator & transmission. Really?? Throw thousands more into Nissan's pockets? I think not. I am so severely disappointed in both Coastal Nissan and Nissan Corp's handling of this. I simply loved my X-Terra & it was a perfect fit of power & cargo/capacity that I needed. I am deeply saddened that I won't be owning another one.