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Lia Honda Northampton


293 King St, Northampton, MA 01060 (map)
Today 9:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (23) No (1)
Service Rating
Recommend:
Yes (35) No (1)
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Dealership Service Review

5 out of 5 starsservice Rating
Excellent Service!
Written by StephP on 01/27/2022

I recently brought my Honda CRV in for an annual inspection and maintenance. I had the pleasure of working with Desiree Frank. She is very knowledgeable, friendly and patient; she took the time to look at my service history and provided additional recommendations for service. I felt that the work performed was fairly priced and well done. Thank you Desiree and entire LIA team. I have always been happy with the service at Lia and plan to continue bringing my vehicle there to be serviced.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Lia Honda Northampton on 01/27/2022
Dealer Response
Steph, Providing top-notch service is so important to us, and we are pleased that Desiree's efforts consistently meet your satisfaction. It is our pleasure to serve you. Thank you so much for your positive review! We look forward to continue providing you and your vehicle with our best care in your visits to come!
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