Lia Honda Northampton
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Desiree rocks!
Written byon 12/04/2021
I’ve always felt satisfied with the service at Honda. But this was the first time I have ever felt actually happy during and after my service appointment. And that is saying a lot considering that I went in expecting an oil change and tire rotation and came out having spent close to $1,000! The simple reason was Desiree Frank! Working alone, she was not only calm, knowledgeable and professional, she was cheerful in a way that felt genuinely human! Hands down the best I’ve ever worked with and I will come back just because of her.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Lia Honda Northampton on 12/06/2021
Dealer Response
Thank you for leaving Desiree this amazing review! She will be honored to hear of your very kind words and to know how greatly you valued her assistance! Your safety and satisfaction are of the utmost importance to us, and we look forward to working with you again the next time you are in need of automotive service!
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