Lia Honda Northampton
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Inspection/Service Review
Written byon 02/18/2021
Desiree Frank was my service advisor. She was very professional, friendly and highly competent. In addition to the annual inspection (original reason for the visit), Desiree and the service team advised of some other work that needed to be done, including a new battery. May not sound like much, but on a cold winter day that last thing I want is to be left with a car that will not start. Thank you very much Desiree and Service Team.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Lia Honda Northampton on 02/22/2021
Dealer Response
Paul, thank you for taking the time to share your experience. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.
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