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Lia Honda Northampton


293 King St, Northampton, MA 01060 (map)
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Sales Rating
Recommend:
Yes (23) No (1)
Service Rating
Recommend:
Yes (34) No (1)
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Dealership Service Review

5 out of 5 starsservice Rating
Couldn’t have asked for better!
Written by Kathryn on 01/05/2021

My 2019 pilot had the infotainment system go black (known model issue). Lia service dept., especially Amy, went over and above to fix it and make sure it stayed fixed. She’s great and I will continue to go to Lia because of her!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Lia Honda Northampton on 01/08/2021
Dealer Response
Kathryn, thank you for your time and for your loyalty. We are delighted to hear that Amy has provided you with exceptional, trusted service! Please let us know when your vehicle is ready for its next service. We look forward to seeing you again!
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