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Lia Honda Northampton


293 King St, Northampton, MA 01060 (map)
Today 9:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (23) No (1)
Service Rating
Recommend:
Yes (34) No (1)
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Dealership Service Review

5 out of 5 starsservice Rating
Service Dept. Thanks
Written by Clee on 11/02/2020

Lia Honda is great. The service writer Ruth is tops. My car had to stay in the shop overnight for timing cover reseal. Ruth fixed me up with a loaner car without any problem. The following day she explained everything that was done. I would also like to thank the mechanic Issac.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Lia Honda Northampton on 11/04/2020
Dealer Response
Clee, thank you for taking the time to share your experience. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.
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