Lia Honda Northampton
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Dealership Service Review
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Service is Outstanding!
Written byon 07/04/2020
My 2016 Honda Fit is the 6th vehicle my family has had from Lia Honda, Northampton, MA. Their service dept. is a big reason why we’ve been so loyal to this dealership. Desiree Frank is the service rep. we use and the personalized service she has provided over the years has simply been outstanding! I make my appts. specifically through her. She has great follow through, explains the services needed, those that aren’t, and has truly been available to me and my family for our Honda service needs. You leave her a message and Desiree will return the call personally and guide you through the process from A-Z!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
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Lia Honda Northampton on 07/09/2020
Dealer Response
Thank you for your continued loyalty to Lia Honda Northampton. We are so pleased to hear that our exceptional service keeps you coming back year after year! We look forward to seeing you again when your Honda is ready for its next service!
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