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Balise Hyundai of Cape Cod


322 Falmouth Rd, Hyannis, MA 02601 (map)
Today 11:00 AM - 4:00 PM
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Dealership Sales Review

2 out of 5 starssales Rating
Think twice or three times before dealing here
Written by syrdcn on 08/04/2009

The Cars for Clunkers prompted me to replace my 2003 Santa Fe . My experience with the Santa Fe was excellent so I wished to buy another. . I drove the car of my choice with the salesperson. Who continually assured me it was the car for which I was dealing. In the end the salesperson apologized saying a mistake had been made. The calculations were for another, cheaper model. Then I was told that the $4,500 rebate was now $3,500 in spite of their telling us earlier they had verified the transaction as eligible for $4,500. During my two visits the sales person had long consultations with whom I assume to be the sales manager,punctuated by sales people yelling to each other and a loud bell ringing. Finally I was given a confusing computer spreadsheet of sorts that I could not decipher. Nothing added up. The new price was a over three thousand dollars higher. The last straw, after another lengthy sales manager consultation, was a print out with a slightly lower price and a handwritten addition "good for tonight only" and a place for my signature. . At that point I got up and left. I would be more exact about the figures but they kept the spreadsheet.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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