Rodman Ford
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Dealership Service Review
service Rating
Service DEPT visit - Sales DEPT = no follow up
Written byon 12/06/2020
Went in for drove train warranty issues on my 2018 F150. Service DEPT okay,, but there is the issue of covering the cost of my rental. Emailed sales DEPT to call to discuss a 2020 f-150.,, no call back !! This is not the first time this sales depart has not followed up . Service Mgr & advisors are good. Sales staff not so much
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No