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Honda North


382 Newbury St, Danvers, MA 01923 (map)
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Dealership Service Review

5 out of 5 starsservice Rating
Routine
Written by bogey15 on 06/25/2014

Your service department once again performed its magic--completing the work with care and on time. Thanks to whoever turned in my purse which I accidentally left behind:-).... However, I have a couple of suggestions. First, a cell phone free waiting area would be very pleasant for those of us who don't appreciate listening to some blowhard babble on and on. Next, I found your lady's room a bit messy and unkempt--perhaps more frequent cleanings, especially when it's busy, are in order.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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ebbenzall1 on 08/18/2014
Dealer Response
Dear bogey15, Thank you for taking the time to share your recent experience at Honda North with us! We take these reviews very seriously because we are able to get honest feedback from you. Thank you for your suggestions. We’ll consider them for the future. A cellphone free area would be a nice addition to our waiting room. We apologize for the conditions of the ladies room, and we will have that addressed with our staff. Thank you for your business, positive review, and recommendations. We truly appreciate it. If there are any questions or concerns you may have please call Honda North at any time. We would love to hear from you! Sincerely, Honda North Danvers, MA www.HondaNorth.com
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