Chrysler Jeep Dodge Ram 24
Dealership Sales Review
I purchased a Jeep Cherokee from this dealership. Initially they wouldn't match the price from TruCar. then when priced matched, they tried to sell me an extended warranty to get a lower APR on purchase. I was told if you buy this warranty I will get you 1% lower APR. the warranty I was told, because he liked me, he would give 50% of the price (warning sign there). I found the extended warranty 20% cheaper than what he offered. I took this back to him. Based upon the initial forms I signed based on this extended warranty and amending the form Then when I purchased the car aftert this amendment, they give me the wrong VIN # car from my initial purchase. they crossed the mileage certificate and the finance forms. they removed the MRSP sticker adn didn't give it to me on day of purchase. My mistake for not cross referencing all paperwork upon purchase. then when I was driving the car and sat in passenger seat, the passenger side sun visor was broken. I told them this and arranged repair. tehy called me to tell me they had a new stereo system as mine was broken I took it in for repair waited two hours. Told they don't have the radio or bclip for sun visor and should return later to get it fixed. why did I arrange to get fixed and take car in if they didn't have parts. Very bemusing! Wouldn't encourage anyone to go here. you get what you would anticipate from a car dealer- scam of deals and poor management. The place is absolutely shocking in terms of service!! the owner wants to do the right things, but his team let him down too much. Unprofessional adn a disgrace. Please avoid going here!!! Unless you want to be ;"ripped off" on price, finance and service.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable