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Chrysler Jeep Dodge Ram 24


1020 Belmont St, Brockton, MA 02301 (map)
Today 9:00 AM - 8:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Don't recommend.
Written by MIADEE1 on 12/31/2017

I recently bought a used car at this dealership. The service and professionalism were downright awful. First, after we came to terms on numbers, they tried to add a $995 "refurbishment" fee onto the price of the car. Don't fall for it. When I asked to see where that was disclosed on their website they could not show me. It's patently illegal and the AG should investigate. How many folks have fallen for this? Second, when they registered my car, the wrong vehicle model number appeared on the registration. They would not address the issue and told me I should contact the registry myself to investigate the inconsistency. Sorry, when I buy a car I expect it to be correctly identified on the registration. Third, they only filled the gas tank 1/4. Apparently, that's standard protocol. Only after I expressed my dismay over this issue did they fill the tank. Fourth, they insisted that any deal was contingent upon me financing through the dealership. At 6% interest! That is borderline usurious. Finally, when I jumped in the car to drive away I noticed that the floor mats had been removed. I asked about this and was told the car was sold "as is." Unbelievable. Especially considering that they have a nearly identical car for sale on the lot which presumably has floor mats. At some point during this [non-permissible content removed], they offered me 1 year of "free" maintenance on the car, knowing full-well that I live 30 miles away from the dealership. It was a hollow offer, and they know it.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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