Herb Chambers Ford of Braintree
Back to Service Reviews
Dealership Service Review
service Rating
Transmission Trouble
Written byon 01/12/2024
Cindy was incredible. I dropped my car off the night before my appointment. Cindy called me first thing in the morning to get more information about the issues I was experiencing. A few hours later she called back letting me know that the issue was the transmission and it was under warranty and completely covered! The day my car was ready to be picked up I couldn’t get there by closing time. Cindy arranged to leave the car for me so I could pick it up later that night.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Showing 1 comment
Sort by:
Herb Chambers Ford of Braintree on 01/12/2024
Dealer Response
Hi Kim! It's great to know that Cindy provided you with such excellent service at Herb Chambers Ford of Braintree. We're glad your transmission issue was covered under warranty and the pickup process went smoothly for you!
Report