Herb Chambers Ford of Braintree

I have a 2017 f-350, that I did not buy at herb chambers, ( my mistake).. Anyway with the truck less than a year old I noticed vibration with the truck when it got over 70mph but yet it would go away if you went faster than 75, so I went to the herb chambers truck center to have them look at it. Gary Mitchell is the service manager, I can not say enough good things about that guy! VERY professional! He was honest with me from the beginning explaining how busy they were but they would get me in and out as soon as they could, I had to wait almost 3 weeks for an appointment but I did not mind, well worth the wait! They got my truck in looked at it and discovered I needed a new driveshaft, they had to order this part and rather than take my truck apart and have me be without it for a few days which is very hard when self employed! He called and told me the situation and let me take it back until they had the part and said we could schedule it to come back at my convenience! Bottom line is I know warranty work is nothing great for them but they made it feel like my truck was very important to them. Gary and his team are the best out there! They did great work on my truck and handled the problem very professionally, I will definitely be sending other fellow truck guys Garys way!