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Herb Chambers Ford of Braintree


75 Granite St, Braintree, MA 02184 (map)
Today 8:30 AM - 8:00 PM
Sales Rating
Recommend:
Yes (14) No (0)
Service Rating
Recommend:
Yes (35) No (0)
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Dealership Sales Review

5 out of 5 starssales Rating
Fantastic Experience From Beginning to End
Written by Momvangone on 09/19/2015

As someone who was coming into my buying experience with fear, a few issues that needed some confident and comforting customer service and of course, some advice when it came to picking my very first new car after having a "Mom Van" for way to many years, I cannot say enough about Herb Chamber Ford in Braintree! From Scott Lewis, Manager and his calm, controlled voice, to Jim Lewis,(no relation:) the Finance Man who is open, honest and able to keep you calm and settle your nerves to Nate, the salesman with his fun, bubbly and super customer service side, this dealership cannot be beat! I was there many times with questions and each time was dealt with by many people while waiting and always was made to feel "important" and "special," even though I was just me and no matter how busy anyone was, I was always dealt with by someone. Awesome experience, fantastic car and super happy customer. Jen P

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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herbchambers on 09/22/2015
Dealer Response
Thank you, Jen, for taking the time to share your experience with us. I’m thrilled to hear how happy you are. We value our guests’ feedback and I know our crew will appreciate your encouraging words. On behalf of our entire team here in Braintree, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Scott Lewis, General Manager
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