Amesbury Chevrolet
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Dealership Service Review
service Rating
POOR POOR
Written byon 05/16/2015
Started many years ago with a alignment that was not done but I was charged, then a salesman's remark about how my wife would not let me buy a certain car. Lastly overcharging for a repair but reduced the bill once I complained, charged me a core charge for torque converter that I never had my hands on.
- Recommend this dealer? No
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amesburychevy on 05/19/2015
Dealer Response
I am concerned about your recent discontent with our service department and that you feel that you were overcharged. I assure you that poor customer service is not how we intend to conduct business which is why I would like to get in touch with you. If you would be open to contacting me at your earliest convenience, I would greatly appreciate the opportunity to further discuss your situation and the chance to make things right. I look forward to speaking with you and regaining your trust in our business. Please contact me directly so we may assist you better in the future.
Sincerely, Justin Fecteau | General Sales Manager | jfecteau@amesburychevy.com | 978-388-9700
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