Koons White Marsh Chevrolet

I chose Koons of White Marsh from shopping around online and finding the best deal for what I was looking for. While the initial honeymoon phase of the deal was average it seems like as soon as I signed on the dotted line and gave my down payment I was just another customer. Prior to purchase I had asked if the truck would come with a full tank of gas with the purchase since I drove from Alexandria, VA to White Marsh, MD to purchase the truck as was told yes. Upon getting ready to leave the dealership I noticed he had about half a tank and asked the salesman if they where going to fill it up and he stated they put gas in ok. I then was handed one set of keys to the 2014 Silverado and asked if there was a second set and was told no. I requested a 2nd key and he was very annoyed and walked back in to return and tell me that there was only one key and I could get another key at some other time and that they couldn't make me a key at the dealership. I was quite annoyed that I had just purchased a truck from Koons and as a first time customer felt that the deal was complete and they just wanted me gone. Prior to me pulling out he walked back over to me and stated he would fill the truck up and and to pull around back. The attendant at the pump placed a few more gallons in the truck and it was still less than 3/4 full. I thanked them and left while it's only a few gallons of gas I was annoyed with the fact that receiving a 2nd key to a 2014 truck was not an option and the fact that placing more gas in the truck was to just get me out of there. On Friday a friend of mine was going to buy a 2015 Silverado and stated that he was thinking of also driving to Koons. I told him that in my opinion out of all the cars I have bought in my life the customer service at Koons was the worst. He took my advise and purchased a truck from another dealer.