Koons White Marsh Chevrolet

Horrible horrible experience!!! Don't ever and I mean ever buy a car from these [non-permissible content removed]. My loan is almost $29500 for a $19k advertised car. Plus they held 7% on the interest rate which raised my payment to what it is almost $600 per month when the initial payment was in the 300s. I get a letter today saying they're going to take me to court if the $2500 isn't paid by the 28th (I had some medical issues and they agreed to work with me but didn't). The accounting mgr is nothing but rude and disrespectful. I told her like I told my sales guy about my medical issues and why I couldn't have the down payment right away and me being out of work. These money hungry people don't care. It's all about the bottom dollar and screwing their hard working customers for every last penny. My sales guy never responded to my last message or the issue would have been taken care of by now. Until I did more research and found out just how much they screwed me. And I never got the Chevy survey. They probably put in some other email so I wouldn't get it because they know the horrible review they'd get from me. So I got charged $29k for a $19k advertised car. Plus my interest rate doubled thanks to these people. And I was in a bad situation even I got the car because my Jeep had just gotten totaled. So they saw me as easy bait and took advantage of me and my ELDERLY 70 year old mother. Plus now I'm being taken to court for the down payment when they know that I've been critically ill the last month and their accountant told me we don't care if you've been sick we just want our money. Taking advantage of people. Especially the vulnerable. I'm going to make sure I post about this to every car dealership website and Facebook and google and make sure Koons doesn't rip off and take advantage of more customers like you did to me and my elderly mom. Stay far far away. PM me if you have any questions and especially before you buy a car from these [non-permissible content removed]. Don't regret it like I did. Don't let their sales tactics of the WOW price fool you because it's not real. Oh and their service department! Forget it! They charged me almost $150 for an inspection on a brand new car that I was told would be fully covered for me. All lies and bologna just to get you to buy a car and screw you and your family over. By the way my salespersons name was John. Seriously, stay away!!!!