Koons Volvo Cars of White Marsh
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Dealership Service Review
service Rating
Great, old-school service!
Written byon 08/22/2025
Beautiful service department with windows that open to garage bays. Very easy to reach a person, no machines. Great communication & explanation by our service advisor, Joey. Great video of car issue from technician. Paid w/advisor, not a cashier, who then brought our car around for us. Great experience & glad to see a dealership who understands that you can’t replace people!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Koons Volvo White Marsh on 08/23/2025
Dealer Response
Daniella, we're glad to hear you enjoyed our straightforward and personable service at Koons Volvo White Marsh. Thank you for sharing your experience with Joey and the team. Drive safely!
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