Koons Volvo Cars of White Marsh
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Dealership Service Review
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Shocked
Written byon 07/02/2024
Had to take my XC60 in to get screw in tire taken care of. Normally wouldn’t take to dealer for such a thing, but I had the tire and wheel protection plan. $75to plug a tire? A bit pricey if you ask me.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Koons Volvo White Marsh on 07/03/2024
Dealer Response
Joe, I understand your concern about the cost. We aim to provide value through our protection plans and services, but we appreciate your feedback on pricing. If you have any further questions or concerns, please feel free to reach out. Thank you, Alan McMillen - Service Manager - alan.mcmillen@koons.com
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