MINI of Towson
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Dealership Service Review
service Rating
Owner Mini 2014 Convertible
Written byon 08/06/2025
Had to bring it in for emergency service. Had a blown circuit that shorted out the gas tank pump. They were prompt and very communicative about the issues and the timing of the repair. Were quick to get me a loaner car at no cost which saved me the cost of a rental AND then when the repair was complete worked hard to discount the price of parts and the repair. For a pain in the neck event, they helped make it feel better.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Serenity Gibson on 08/07/2025
Dealer Response
Hi Michael, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
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