MINI of Towson
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Dealership Service Review
service Rating
Oil Change and More
Written byon 11/13/2023
Took my car in for a routine oil change and a programming update needed to be done as well. Unfortunately, during the programming update my sunroof mechanism broke. Alan was able to coordinate the repair within a couple days and get me into a loaner until my car was fixed. Throughout the repairs, I was kept updated on the progress and when everything would be completed. I appreciate the great service & will take my car back for future services!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Nancy Gorge on 11/14/2023
Dealer Response
Hi Kelly, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!
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