MINI of Towson
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Dealership Service Review
service Rating
Oil Service
Written byon 10/23/2023
I brought my car in for an oil change. I was able to get an appointment the same day. Allen Rolocut is always extremely helpful. I needed to have transport to pick up my car and Allen made sure that the Uber picked me up before he left-- He had planned to leave early, but stayed to make sure I had a ride to pick up my car.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Joseph Lee on 10/25/2023
Dealer Response
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
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