MINI of Towson
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Dealership Service Review
service Rating
2009 mini repair report
Written byon 11/18/2021
I gave 4 stars due to the time it took for the part to arrive; understandably, we're still suffering from the affects of the Pandemic where industry is just getting back to normal. Perhaps I could have been notified of car repair status more often.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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General Manager on 11/19/2021
Dealer Response
Thank you for your review and your business! We are working hard with our suppliers to attempt to reduce wait times for our customers and we will take your advice to heart in regards to more frequent updates. Communication is key and we will do better!
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