Lexus of Silver Spring

I had my brand new Lexus ES300h at this dealer for a tire replacement due to nail. While the service rep Kevin was helpful and trying to get my car done quickly, the technician did a not-so-good job on the tire replacement. My brand new rim (only a month old) not has scratches on the spokes and the inside of the rim. I supposed with the new tire, the whole wheel would need balancing and whichever weight put onto the rim might need to be removed before new one was put on. The technician pried open the old way with some heavy tool that now left horrible scratches on the inside of the rim. I would think these scratches would be hidden since they inside the rim, but they're so visible looking at the wheel. The rim is a 5-spoke design and now 2 spokes also have scratches on them. I paid more at the dealer to have this done thinking it would be an exceptional job. If I had it done at NTB, it would be $280 at the most as I'd already asked for the price at NTB. Lexus dealer of Silver Spring charged me $340 for one tire replacement and DID NOT do a very good job at all. I'm very disappointed at the level of service. Not sure I will come back here for more services. I'd rather drive a little further to have my car done more properly without any un-necessary damages to the car.