Lexus of Silver Spring
Dealership Sales Review
This is the second Lexus we've purchased through Lexus of Silver Spring. In both cases we dealt with highly professional personnel who really knew their product line. Both sales personnel took time to answer all questions and inform us about the product. In this last purchase, we were looking at a Lexus ES 300h (hybrid). Before our appointment we were contacted by Andreas T, the VIP Customer Retention Specialist to discuss our specific preferences. When we arrived at the dealership we had two potential vehicles available for us. No high pressure, no denigration of other luxury vehicles we were considering, just the facts. We were left to make the decision for ourselves. We bought our ES300h at the price my wife and I were prepared to pay. After the sale Andreas took nearly an hour to run us through the operations to insure that we knew everything about the car in order to benefit from all the features provided. If you're in the market for a Lexus, in my opinion, based on my experience, this is the best Lexus Dealership in the Washington, D.C. Metropolitan Area.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes