Lexus of Silver Spring
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Worst car buying experience
Written by 09/09/2017
onOne of the worst car buying experiences ever. I purchased vehicle outright no financing from dealer. They screwed up completing my check from the bank and the Car broke down two day after purchase. Staff was very unprofessional and careless about inconvenience or getting problem fixed.(managers Billy and Chelsea were there worst) No return calls or emails. Now two weeks after getting car repaired it broke down again. Save yourself the headache shop at a luxury dealer that appreciates your business.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No