Lexus of Silver Spring
Dealership Sales Review
This dealership is the epitome of a typical bait and switch car dealer. I shook hands on one agreement and they artfully (and in a very 'used car' slimy sort of way) did the opposite. I completely agree with the previous reviewer, if you want a fair and professional experience, stay away from this location. They hid significant damage on the vehicle, 'fuzzied' the numbers in the contract, and are just extremely untrustworthy. They will say absolutely anything to 'make a sale'...constantly chattering about personal things to divert you from the constant wrongdoing they are crafting to swindle you out of your time and money. I cannot stress to any reader here at edmonds, if you value your time and money and want an upscale professional experience...stay far away from this dealership. (Note: The only reason it was given one (1) star is because edmonds.com doesn't provide "negative star" ratings - which are necessary for places like this. Buyer beware!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No