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Herb Gordon Subaru


3161 Automobile Blvd, Silver Spring, MD 20904 (map)
Today 9:00 AM - 8:00 PM
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Service Rating
Recommend:
Yes (9) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
Excellent customer service for critical repair
Written by Skye88 on 02/05/2015

Our family, including people with disabilities, was traveling through this area when we heard a worrisome noise from our Subaru Outback. We called as the service day was closing, and were kindly assured that our car would be checked the next morning when service opened again. When we arrived, we were warmly greeted and our car was inspected immediately. A major repair was needed, and the service department has had several men working to complete the extraordinary repair. Through all of this, we have been treated with the best customer service I can imagine. I recommend this service department highly!

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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mileone on 02/06/2015
Dealer Response
Greetings! Thank you for stopping by Herb Gordon Subaru. We work extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please ‘Like’ us on Facebook to stay current with our monthly service specials as it would be great to see you again soon. Thank you again for taking the time to review us!
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