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Herb Gordon Subaru


3161 Automobile Blvd, Silver Spring, MD 20904 (map)
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Yes (8) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
Great Service Department
Written by Harry95 on 05/10/2024

Herb Gordon Subaru has not failed me at providing excellent car maintenance service. I can’t recall a time when they did not! I appreciate their car wash and loaner car service at no cost! Best of all they try to offer good deals and help me save money! I appreciate Luis Prada too, as he always looked out for me, getting me good deals on service work and giving thorough explanations of major car maintenance service work, like even brining me into the mechanic shop to show me the work being done, as I like to know where the problem is and how it’s being fixed. Also, he was always ready to respond to my phone calls whenever I thought a problem wasn’t fixed. Thanks for all the great work!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Nora Sutter on 05/11/2024
Dealer Response
Hi, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!
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