Herb Gordon Subaru

My experience with the Herb Gordon Subaru service department has been nothing short of exceptional. Vitaliy has been my service advisor since I bought new my 2015 WRX, and I have grown to trust him implicitly with his service recommendations. You know you have an honest person when you request services, such as a brake fluid flush, and the service advisor says we checked the brake fluid and you don't need that service done right now. My greatest testimony is my most recent experience when my clutch failed prematurely, and Vitaliy and his service manager Greg were able to get Subaru to replace the clutch at no cost to me per a one time good will gesture. I knew that I hadn't caused the clutch to fail prematurely (been driving standard transmissions for 33 years) but knew that a wear and tear item is not always covered. Vitaliy came through for me as he always has, and I will continue buying Subaru products in the future because the company has shown me that they stand behind their products. In particular, I will be buying and having my next vehicle serviced at Herb Gordon Subaru because of all the positive experiences I've had dealing with Vitaliy.