Fitzgerald Subaru
Dealership Service Review
I would like to offer my high praise of the Fitzgerald Subaru service department located at 11411 Rockville Pike, Rockville Md. This is by far the best place I have ever taken a vehicle for recommended services. The operation they have there is efficient, pleasant, professional, and I can't say, effecient enough times. No matter what services are being performed on my 2005 Impreza Outback Sport, I am never in the waiting room for more than an hour. From the person taking the vin number to the cashier's sign out I am always impressed by the speed and competence in which the tasks are handled. I would especially like to say how pleased I am by the attention given to me by the service managers at the sign in desk. They always tell me what my car needs and stamp my service book as well as recommending what saving coupons are available for me that day. In every step of the process, I know my car is going to be treated well and returned to me clean and in perfect working order. I have the utmost confidence in this aspect of the visit. I do not have to drive off and wonder if any wheel bolts are loose, any caps not tightened. I have been driving in the Washington area for 35 years and have owned several makes of cars which have been serviced at dealers as well as independent shops. My experiences with those service departments have often been unpleasant, costly, and most aggravatingly time consuming. My experiences with Fitzgerald Subaru service are so convenient and hassle free that I am wishing I had been buying Subarus there from the beginning.
- Recommend this dealer? Yes