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Fitzgerald Subaru


11407 Rockville Pike, Rockville, MD 20852 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (0) No (1)
Service Rating
Recommend:
Yes (0) No (1)
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Dealership Sales Review

1 out of 5 starssales Rating
Ghost Customers
Written by Jillian Sloan on 06/20/2024

Lacks professionalism. Buyer beware on use cars. Car that I was looking at had been in accident (found damage) and sales staff tried to excuse it as a simple scrape because it wasn't reported in the carfax (though service report noted otherwise). Was willing to work with sales team but needed a few safety questions answered first. Sales team said they check and contact next day. Never did. I followed up by email and telephone and left messages but noone bothered to follow up. Last told that the car went back to service. Their "ghosting" lost a sale.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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