Fitzgerald Subaru
Dealership Sales Review
My Subaru Forester 2014 purchase started on January, 2014. I sent e-mails to all the Subaru dealers around the area, which includes: Fitzgerald Auto Mall, White Flint in Kensington, MD Fitzgerald Auto Mall, Gaithersburg, MD Herb Gordon Subaru in Silver Spring, MD Stohlman Subaru in Tyson's Corner, VA Farrish Subaru, Fairfax, VA Sheehy Subaru, Springfield, VA We were initially looking at the base Forester 2014, 2.5i CVT. We specified that we wanted the Jasmine Green one. I received the lowest initial quote at Fitzgerald. Unfortunately, Subaru was getting all their base 2014 models to convert to the 2015 model with an equipped Rear View Camera / Multi-color display. It was very difficult to find one that was Jasmine Green. Every other dealer did not have or were not able to find a way to get me that specific color, except for Ms. F. We were very specific with the color and cost (no accessories, additional stuff that we did not want). When push came to shove, Ms. F. and her manager found us exactly what we wanted (we upgraded our initial plan for the base model to the Premium trim). We were given approximately 8-9% below the invoice price. It was still the lowest quote compared to the other dealers. All the other dealers did not or could not find me the Green Forester Premium except Fitzgerald: Subaru. Ms. F. remained very cordial and helpful to us, even if it was obvious that we were frustrated and angry at the dealings (can't find what we wanted). She worked with us despite our attitude. She was very professional! She would meet us even in her off-days! The car purchase was just in time before my wife gave birth to our first child! To anyone planning to purchase a Forester, or any other Subaru car, come here! Ask for Ms. F!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes