Fitzgerald Subaru

Fitzgerald Subaru has obviously thought through very carefully all the steps in a consumer's thinking in how to be informed and comfortable when buying a car. Our experience was superb. We bought a Subaru Outback, a great car, and we are very impressed that Fitzgerald actually cares about us after the purchase! Having Kimberly Francis as an after-purchase 'ambassador' for both Fitzgerald and for Subaru is not only appreciated and helpful, but very smart. Especially with the high-tech nature of cars today, it is very effective to invite your new-car owners back for a briefing and de-briefing on questions and everything. Kimberly was smart, engaging, very informed, and wonderful. In the past, with other dealers, when I have had questions about the functioning of a new car, I know the salesman has moved on to the next customer (as he or she should!), and the connection with the service department is a totally different matter; I know that when I need them, that becomes another relationship to establish, of efficiency, knowledge, and price that all car owners must deal with. So, to know that I can call Kimberly to ask her anything, and to pass on ideas for how to improve the car is really a wonderful connection to have! (My improvement suggestion?: Subaru's Outback colors are terrible - all metallic, all dull. Boring!) But, overall, Go Fitzgerald! Great dealership!