Fitzgerald Subaru
Dealership Sales Review
We live in NC and were frustrated with the unwillingness of Subaru dealers in our area to give us a "reasonable" price, and lots of hidden fees. I found Fitz online and noticed they had a non-haggle policy (long live Saturn!!! Rest their souls ) I never understood the manipulative sales approach of auto sales, much less any type of commissioned sales. It makes no business sense to put the needs of employees and the business above that of customers. Anyway, I inquired about a 2014 Subaru Forester online (Fitz.com), and promptly got a response from Tom R. on Rockville Pike in DC with a very reasonable price. Bottom line . it was much cheaper for me to fly to DC, buy the vehicle and drive home (With a 1045am flight, was home for dinner!) Tom R., the salesman was very knowledgeable about the vehicle and extremely helpful every step of the way. He even picked me up at the airport on his day off!! Thank Tom! I was in a rush to beat DC traffic on the way home, and they were very helpful in getting all paperwork completed. Based on my experience, I would recommend them to anyone looking for a Subaru.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes