BMW of Rockville

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BMW of Rockville
1450 Rockville Pike, Rockville, MD 20852 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
(116)
Recommend:
Yes (41) No (1)
Service Rating
(237)
Recommend:
Yes (76) No (6)
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Dealership Service Review

service Rating
Great job w BMW
Written by Steve H on 04/29/2025

My car ran into an unexpected issue where the water pump and coolant system leaked. BMW of Rockville was great, and in particular, Zachary was fantastic every step of the way. He was always communicative and helpful. Helped get a loaner as soon as it was clear it was going to take a week to fix the issue. Glad I can trust them with anything that may arise with my car.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Mia Terrence on 04/30/2025
Dealer Response
Hi Steve, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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