BMW of Rockville
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Last Minute Tire Replacement
Written byon 08/10/2024
On Friday night, I discovered that I had a screw in my back tire. I drove my car down to BMW Rockville Saturday morning without an appointment. They got my car in and switched out the tire. They ordered a Lyft to take me home so I could continue on with my day. Zachary was a wonderful service advisor and kept me updated on every step. My car was washed and vacuumed when I picked it up. A+ service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Noel Guber on 08/10/2024
Dealer Response
Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
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