Skip to main content

Exclusive Motor Cars


10100 Liberty Rd, Randallstown, MD 21133 (map)
Today closed
Sales Rating
Recommend:
Yes (0) No (1)
Service Rating

Be the first to write a review.

Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
Great car terrible staff.
Written by Michael on 11/26/2019

The car i purchased was wonderful and have no complaints. However dealing with the staff is quite painfull. Issues getting tags and titles are handled poorly with hidden fees that they insist you pay months after the purchase or they will not issue a tag. The sales manager Chelsea has poor customer serive and problem solving skills. She also refuses to transfer you to anyone else in the dealership and refers to herself as "the end of the line". Would not recommend the dealership to anyone. I will be taking this to arbitration as well as contacting the owner James.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.