Exclusive Motor Cars

Today 9:00 AM - 6:00 PM
Closed Now
Sunday
closed
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 8:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of Exclusive Motor Cars

4.2
Overall Rating
(5)
Recommend: Yes (4) No (1)
Write a review: Sales | Service
sales Rating

Customer satisfied

byCustomersatisfactiedon 10/15/2018

Upon entering Exclusive Motors in Randanllstown I spoke with the receptionist Lakisha. Lakisha is the first impression for Exclusive. She asked me what kind of car I was interested in. Then we had a little small talk which calmed me down. Lakisha the took me over to car salesman Robert who sat me down took my information and the we test drove a 2016 Chrysler 300. After the test drive we went back to Robert desk. He asked me why was I so nervous. I explained to him that my previous car buying experience was not the best. He told me that I had nothing to worry about. Finally it was time for financing. Rosevelt took me to his office and we went over my loan. I was pleasantly surprised with the deal that they put together for me. I say all that to say I am satisfied. Thank you to everyone that helped me. I will buy my next car from here.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 Reviews
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service Rating

Servie Dept.

byDerrick35on 10/29/2018

The Service Dept. is fast and friendly. I was able to get in during my appointment time that was scheduled. Mr. Deryl Bannerman at the Randallstown, MD location was very knowledgeable and helpful while I waited to have my car serviced.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Customer satisfied

byCustomersatisfactiedon 10/15/2018

Upon entering Exclusive Motors in Randanllstown I spoke with the receptionist Lakisha. Lakisha is the first impression for Exclusive. She asked me what kind of car I was interested in. Then we had a little small talk which calmed me down. Lakisha the took me over to car salesman Robert who sat me down took my information and the we test drove a 2016 Chrysler 300. After the test drive we went back to Robert desk. He asked me why was I so nervous. I explained to him that my previous car buying experience was not the best. He told me that I had nothing to worry about. Finally it was time for financing. Rosevelt took me to his office and we went over my loan. I was pleasantly surprised with the deal that they put together for me. I say all that to say I am satisfied. Thank you to everyone that helped me. I will buy my next car from here.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great Car Buying Expirence

byRbromellon 08/24/2018

I recently purchased a 2014 CLS550 Mercedes from the 10100 Liberty Road Randallstown location this week. I had surgery back in June and was out on leave for a while. I did want to purchase another vehicle but wanted to wait until next spring. Nevertheless, I was just randomly searching on my iPad and came across Xclusive Motorcars. I’m glad I did because I didn’t even know this place existed. Before I began my search on the website I started reading the reviews. That is what blew me away! There were so many positive comments and feedback I just couldn’t walk away without contacting them to see what they may have that I am searching for. I completed the contact sheet online and Scott called me the next day. I scheduled an appointment after work and went to see what they had. Someone did call me the day of my appointment to verify that I was still coming. Didn’t know it was Mike the sales manager. When I arrived unfortunately Scott was out ill but Mike the sales manager immediately took care of me and placed me in the good hands of sales associate Uma. Uma, and Mike gave me one of the best car buying experience I’ve had in a long time. Not to mention Roosevelt one of the finance manager was excellent as well. They got me a great deal at a great price and had me on my way within hours. I highly recommended to anyone looking for a used vehicle at a great deal, price and excellent customer buying experience shop at Xclusive Motorcars. -R

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Poor service

byNext-dealeron 07/27/2018

I’ve gotten my first car from here they suck they never keep there appointments they tell you a time then tell u it was a hour before the time they told u my car is 4000 miles over due for a oil change they have yet to keep a appointment date they keep pushing it back and back when I first got the car they gave me 2 key 1 key doesn’t work at all they want me to pay 275 for another key when I suppose to have 2 keys from the singing day they also sold me a car with paint scratched off in numerous spots and told me they didn’t have it on file for me to get it serviced which was the following week after I bought the car I will never recommend this dealer to anyone I mean anyone all they want is iyour money I’ll be looking to trade my car in without a doubt I won’t be dealing with these people!!

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
sales Rating

Execellent Customer Service

byDominiqueon 07/13/2018

I had the pleasure of working with Mcween and he was phenomenal. He was very helpful and made my car buying process smooth and easy. Mark Levy was the finance manager, very good guy. He was very informative and patient with my young daughters lol. Thanks Exclusive Motors

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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