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Exclusive Motor Cars


10100 Liberty Rd, Randallstown, MD 21133 (map)
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Dealership Sales Review

2 out of 5 starssales Rating
Hidden fees
Written by Doerdie on 05/09/2019

I was all set to drive down and purchase a CRV. Salesman was responsive and seemed honest.I asked if any other charges than quoted on True Car certificate would apply, was told no unless I wanted purchase add on’s. Just before wife and I left I decided to check the Yelp site for reviews. All the yelp reviews complain of mandatory undisclosed fee added from $1500.00 to $2500.00. I called Exclusive Motorcars and left a message asking about the fees I read about. The manager called me and said YES, there is a minimum 1500 dollar fee for their certification if I buy the car. He said it is not “mandatory”...if you don’t purchase the vehicle then you don’t have to pay it. Typical bait and switch, beware! I contacted True Car as this practice is not allowed on their service. I was highly disappointed but happy I found this out before driving 3 hours for nothing.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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