Prince Frederick Ford
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Dealership Service Review
service Rating
Focus in the Shop
Written byon 02/24/2017
Everyone was pleasant and helpful. My only complaint is that my car was in the shop for two weeks because a part had to be sent to Prince Frederick, Maryland, from Detroit, and it took way too long to get there. I had also been having condensation problems in the interior of my 2012 Focus. Happily that seems to be fixed now.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes