Heritage Honda of Parkville
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Written byon 12/17/2015
Initially, I had a horrible experience with the saleperson, Rick. I started to go elsewhere, but I remembered how pleasant Jamie, the1st salesperson was to me. Jamie was very patient and pleasant, and worked with me until he went on vacation. He then referred me to Todd who was extremely helpful in finding me the right car for my son. The sales manager, Tony Grant was also pleasant. I was extremely pleased with my purchasing experience and Todd still replied promptly to questions and requests I had after my purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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mileone on 01/06/2016
Dealer Response
Thanks StaceyN for taking the time to review us. We at Heritage Honda Parkville strive to provide our customers with the best possible customer service and love to receive feedback like yours. We will be sure to pass along your compliments to Jamie, Todd, and Tony. We do apologize for your initial negative experience; if you would like to further discuss, you can reach out to our General Manager, Bill Starr, at bstarr@mileone.com or 410-663-7130. Thank you again and have a great a day.
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