Ourisman Volkswagen of Laurel

I've never had a better sales experience than I had with Leslie Zell. She took the time to chat with me over text and phone for 5 days before I even set foot in the showroom. She was patient and kind, understanding my previous terrible experiences with sales and regrettable vehicle purchases. When it came time to test-drive, she understood that car-buying is as much an emotional experience as it is logical, and didn't hesitate to let me drive multiple vehicles before making my decision. Leslie made the process fun and streamlined, and I couldn't be happier with my new GTI! If you've been burnt in the past by pushy, arrogant, or apathetic salespeople, make sure to request Leslie. I promise, you won't be disappointed! I also have to give a shout-out to Brian Blackmon in Finance - he was fantastic and made sure I stayed within my budget without skimping on protection plans! In summary - I believe I'm an Ourisman customer for life!