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Ourisman Volkswagen of Laurel


3371 Laurel Fort Meade Rd, Laurel, MD 20724 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
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Service Rating

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Dealership Sales Review

5 out of 5 starssales Rating
Fantastic, friendly and very helpful! Thank you Melissa!
Written by Lbruce23 on 05/12/2014
updated 06/03/2025

After a long week of searching for the car that I wanted, and I knew what I wanted, I had finally found it. I was in a tough situation with my current car and needed just the right deal to be able to buy a new car. I found the car online and called the dealership. Luckily enough, Melissa answered the call and immediately set up a time that day for me to come see the car. She was VERY knowledgable and walked me through everything I needed to know about the car. As I was buying a used car, she pointed out its faults and was very honest with me about everything. Not to mention it was the end of her work day and she was patient with me through the entire process. Melissa worked with me to get the deal I needed. She was absolutely amazing. So if you want great service please please please ask for Melissa. She took all the stress out of my car buying experience. She even helped me connect the my phone through the Bluetooth on my new car before I left the dealership. I was also lucky enough to get Debbie in finance who didn't bore me with things I wasn't interested in hearing. All in all I had the most amazing experience. Melissa, thank you.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable

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melissa1015 on 05/22/2014
Dealer Response
Lauren you were a delight to deal with, and I was so happy that I was able to help you. You deserved the car of your dreams, and I know you will love her a very long time. I appreciate your kind words, and wish you the best
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