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Ourisman Hyundai


3516 Laurel Fort Meade Rd, Laurel, MD 20724 (map)
Today 9:00 AM - 9:00 PM
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Dealership Sales Review

4.5 out of 5 starssales Rating
Buying experience
Written by power88 on 03/12/2010

Had Ben Stark, the internet sales representitive, as my salesman. Great buying experience...he wasn't sleazy or deceptive, and we negotiated via e-mail before I went in and bought it for the agreed price (which was below every dealer in town). He did a great job, and I will be going back there for my next car. Other dealers I dealt with online didn't respect my wishes to not call the phone number I provided (I gave the wrong one, so when they told me they couldn't contact me I immediately wrote them off...I told them e-mail was my preferred method of contact). The finance department was a little different story. They are pushy and will try to sell you extended warranties (yes, I know finance departments can be pushy, but this was over the top). Even after refusing they still tried to push the sale, and I almost got upset and threw in the towel. However, it was an overall pleasant experience with Ben as my salesman, and I will return there for my next purchase.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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intelagent on 06/26/2011
NOT GOOD! GO IF YOU WANT A GOOD LAUGH. "ITS A JUNGLE IN THERE". NO PLACE TO DO BUSINESS. UNLESS YOU WANT TO SEE "BLITZKRIEG", WHEN YOU ARRIVE ON THE LOT, THAT IS... GO THERE FOR A GOOD LAUGH, BUT NOT TO DO BUSINESS. i STILL GET A GOOD KICK OVER THE WHOLE EXP.
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