Ourisman Honda of Laurel
Dealership Sales Review
When I met the wonderful people at Ourisman Honda of Laurel, I had been looking for a new vehicle for over 8 months. Within the 8 months I met with several car sales reps that either offered vehicles out of my price range or vehicles that did not have the features I expressed. I had great difficulty finding a vehicle until I stumbled across a vehicle that had the features I wanted but I was unsure if I liked it. My first point of contact was Chip in used auto sales, who advised me that I could come-in at anytime and would be taken care of. Sure enough my mother and I arrived a day later and about 15 minutes before they were set to close, where I met Rex who serviced me as if it was the beginning of the work-day. I was not rushed, I was asked meaningful questions, took a test drive and was even able to take the car home to see if I was truly interested in the vehicle. Needless to say the next day I returned and was in love with the vehicle. I was ready to buy but very nervous because it was my first time buying a car completely on my own. I met with Debbie in finance who is a true gem. Debbie was very thorough and ensured that I understood everything. She even paused multiple times to ensure I had no questions/confusion. My experience at Ourisman Honda of Laurel where I purchased my 2012 Chrysler 200 was the best experience I have had. I would refer anyone including family, friends and co-workers to the wonderful people at Ourisman Honda of Laurel.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes