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Ourisman Honda of Laurel


3371 Laurel Fort Meade Rd, Laurel, MD 20724 (map)
Today 9:00 AM - 9:00 PM
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Dealership Sales Review

2.3 out of 5 starssales Rating
Rude Sales Manager
Written by tl2 on 07/31/2008

Overall I will not go there or recommend anyone but maybe my worst of enemies to them. But if you would like to know why.......... Well my wife and I went out looking for a new vehicle for her. So went looking after seeing an ad in the paper to Oursiman Honda here in Laurel Md. After spending about 4 hours testing and comparing vehicles we decided on an 07' CRV and an 05' pilot we were moving into the negotiations. I had decided on a price that I would pay for both cars so of coarse shot lower than my decided price. At first I made no attempt at justifying the price, personally I feel no need to tell people why I will spend as money as I will or won't. After sending the dealer back only once to talk with the manager about my initial offers the manager came out and started off rude and nothing but. Between the talking down to me, cutting me off and being flat out insulting, he told me I knew nothing about the car business and that it was over before he came out. With that said I would like you to keep in mind I did not use direct quotes but know that my wife got up to leave before I did due to the fact she couldn't believe someone would say that to me. The sales managers name was Brian, the dealer was nice though a little disorganized good hearted. During this conversation between myself and the manager he was sitting behind the manager shaking his head in disbelief as well. The prices that I had agreed with my wife on before negotiations for the pilot we had decided on anywhere between $17,500-18,500 and for the CRV $23000-24000..Also with this there was an 05' dodge ram that I am trying to get out from under they offered me 6k I wasn't thrilled but was taking it. Sorry so long but don't want someone to deal with something they shouldn't have to.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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Wisdom3 on 12/06/2010
I completely understand your position with regard to the way you were treated by an employee at this dealership. I am still cannot believe and I am really struggling to accept the way my family and I were spoken to and treated by employees at this place of business. I will make it my business to let everyone know where not to buy a car.
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